Our Origin & Purpose

Built to eliminate the busy work holding Indian businesses back.

Established in January 2025 in India. Founded on the conviction that small clinics, retail stores, real estate agencies, and regional enterprises deserve the same transformative AI capabilities as global tech giants—without the enterprise overhead.

450K+
Conversations & Calls Handled
99.98%
Platform Availability SLA
< 600ms
Average Voice Response Latency
8+
Indian Languages & Dialects Supported
18 hrs
Average Staff Time Saved per Week
The Problem We Solve

Indian businesses run on speed & trust, but suffer from manual friction.

In India, customers expect immediate replies on WhatsApp at midnight, quick telephone confirmations for their doctor appointments, and personalized attention before buying. Yet most growing companies have small teams constantly buried under copy-pasting lead details, answering repetitive price inquiries, and making follow-up calls.

Pretial changes this by acting as your reliable digital workforce. Our AI reads incoming requests, checks your real inventory and calendars, and takes immediate action—freeing your human team to focus on high-value client relationships.

Our 3 Engineering Principles

1. Zero Hallucinations

We never allow AI to invent information. All answers are strictly grounded in your verified inventory, clinic schedules, and pricing manuals.

2. Native Indian Realities

Our models understand colloquial Hinglish, regional voice accents, and WhatsApp message nuances that Silicon Valley tools fail on.

3. Privacy & Data Sovereignty

All data is hosted securely in Indian cloud regions (Mumbai) with strict zero-data-retention agreements with LLM providers.

The Builders

Meet the Core Team

Experienced engineers, product builders, and machine learning researchers dedicated to practical SMB automation.

D

Devansh Parekh

Co-Founder & Head of AI Systems

Former distributed systems engineer with deep expertise in LLM inference optimization, speech synthesis, and low-latency voice pipelines.

R

Rohan Deshmukh

Co-Founder & Head of Product

Extensive background scaling enterprise SaaS and SMB automation products across India, focusing on intuitive UX and high-ROI workflows.

A

Ananya Sen

Lead Applied Machine Learning Engineer

Specialist in multilingual NLP, RAG architectures, and fine-tuning open-source models for vernacular Indian business contexts.

K

Karthik Raman

Lead Integrations & Cloud Architect

Architecting resilient cloud microservices, WhatsApp Cloud API webhooks, and enterprise CRM connectors with 99.99% reliability.

Want to see how Pretial can automate your business operations?

Book an engineering consultation or visit our studio in person. We evaluate your workflows honestly.

Talk to Our Engineering TeamExplore Services